Privacy Policy

Introduction

Fradley Players  is committed to protecting and respecting your privacy.  This privacy policy provides you with details of how we collect and process your personal data through your use of our website or our other procedures and practices.

What type of information do we collect and for what purpose?

We receive, collect and store any information you enter on our website or provide us with in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website such as complete a purchase or contact form as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below.

 

Why do we collect such information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

   5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with site visitors?

We may contact you to notify you regarding a booking or purchase made, to troubleshoot problems with your purchase, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

To find out more about cookies and how they are used.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

Cookie Policy

Category 1: Strictly necessary cookies:
These cookies enable services you have specifically asked for.

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, use of the site may be impaired or malfunction.

Category 2: Performance Cookies:
These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your device.

Category 3: Functionality Cookies:
These cookies remember choices you make to improve your experience.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Category 4: Tracks user interaction with the site
These types of cookies are set by digital advertising businesses for the prime or sole purpose of managing the performance of adverts, displaying adverts, and/or building user profiles to determine the display of adverts elsewhere.

These will almost always be third party cookies and mostly persistent. They can be set even if the site itself does not display advertising. In some cases cookies will be set so the site being visited can target the user with adverts elsewhere after they have left, a practice known as re-marketing.

We also place in this category third party social sharing, content or functionality services where there is a significant element of data collection by the third party for either advertising or profiling of visitors, and where this is done without the visitor having to have previously signed up to the services of the third party. The advertising could take place within the embedded service, or elsewhere.

By using our website, you agree that we can place these types of cookies on your device.

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at fradleyplayers@outlook.com or send us mail to Fradley Players c/o : 8 Paskin Close, Fradley Lichfield WS13 8NZ.

Privacy Policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at fradleyplayers@outlook.com or send us mail to Fradley Players c/o : 8 Paskin Close, Fradley Lichfield WS13 8NZ